Refund policy

Returns & Refunds

We want you to be happy with your Simply In Place purchase.

30-Day Returns

You may request a return within 30 days of receiving your order.

To be eligible for a return, the item must be in its original condition and include all components that were included with your order.

To start a return, contact us at support@simplyinplace.com before sending any item back. We will provide return instructions.

Items returned without first requesting a return may not be accepted.

Damaged, Defective or Incorrect Items

Please inspect your order when it arrives.

If your product arrives damaged, defective, or you receive the wrong item, contact us at support@simplyinplace.com as soon as possible.

We may ask for photos or other information so we can evaluate the issue.

For an approved damaged, defective, or incorrect item, we will offer a replacement or refund at no additional cost to you.

Change-of-Mind Returns

If you decide that the product isn't right for you, you may request a return within the 30-day return period.

For change-of-mind returns, the customer is responsible for return shipping costs.

Original shipping charges, if any, are non-refundable.

Cancellations

Orders may be cancelled before they have entered fulfillment.

Once an order has been processed or shipped, we may no longer be able to cancel it. You may still request a return after receiving the order in accordance with this policy.

If you need to cancel an order, contact support@simplyinplace.com as soon as possible.

Refunds

Once we receive and inspect your return, we will notify you whether the refund has been approved.

If approved, the refund will be issued to your original payment method.

Please note that your bank or payment provider may require additional time to process and post the refund.

Questions

For any return or refund questions, contact us at:

support@simplyinplace.com